Privacy Policy
Draft Revision Date: October 24, 2026
Merrylaine (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we may collect when you visit our website, make a purchase, contact us, or otherwise interact with Merrylaine, as well as how we use and protect that information.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Your name
Email address
Billing and shipping address
Telephone number
Order and purchase information
Customization or personalization information you provide for an order
Messages, photographs, or files submitted through our contact or custom-order forms
Account information if you create a customer account
Marketing preferences and newsletter subscriptions
When you make a purchase, payment information is processed through our website and payment service providers. We do not directly store complete credit or debit card numbers.
We may also automatically receive certain technical information when you use our website, such as your IP address, browser type, device information, pages visited, referring website, and information collected through cookies and similar technologies.
How We Use Your Information
We may use the information we collect to:
Process, fulfill, and deliver your orders
Create and manage customer accounts
Provide personalized or custom products
Communicate with you regarding your purchases
Respond to questions and customer-service requests
Process returns, exchanges, refunds, or other order-related requests
Send marketing emails when you have chosen to receive them
Improve our website, products, and customer experience
Detect or prevent fraud, misuse, or security issues
Maintain business and transaction records
Comply with applicable legal, tax, accounting, and regulatory requirements
Online Store and Wix
Our website is created and hosted using Wix.com and may use Wix services, including Wix Stores, customer accounts, forms, analytics, and payment-related features.
Wix may process information about visitors and customers as necessary to provide these services. Wix's handling of information is subject to its own privacy practices and policies.
Payment Processing
Payments may be processed by Wix Payments and/or other third-party payment providers made available through our website. These providers may collect and process payment and transaction information necessary to complete your purchase. Their handling of your information is governed by their respective privacy policies.
Shipping and Order Fulfillment
We may share information such as your name, shipping address, email address, telephone number, and order details with shipping carriers and other service providers when reasonably necessary to process and deliver your order.
We do not sell your personal information to shipping providers.
Email Marketing
If you subscribe to our Christmas list, newsletter, or other marketing communications, we may use your email address to send information about:
New products
Special offers and promotions
Seasonal collections
Shop updates
Other Merrylaine news
You may unsubscribe from marketing emails at any time by using the Unsubscribe link included in our marketing emails.
Unsubscribing from marketing communications will not prevent us from sending necessary transactional communications about an order you have placed.
Cookies and Similar Technologies
Our website may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, provide shopping functionality, and support analytics and marketing.
Some cookies may be provided by Wix or other third-party services used on our website.
Where required by applicable law, you may be provided with options to manage your cookie preferences.
How We Share Information
We may share personal information with service providers when reasonably necessary to operate our business, including providers that assist with:
Website hosting
E-commerce services
Payment processing
Shipping and delivery
Email communications
Analytics
Fraud prevention
Customer support
Accounting, legal, or other professional services
We may also disclose information when required by law, legal process, or government request, or when reasonably necessary to protect our rights, customers, business, or others.
Merrylaine does not sell or rent your personal information for money.
How Long We Keep Information
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and comply with applicable legal, accounting, and tax requirements.
Retention periods may vary depending on the type of information and why it was collected.
Data Security
We take reasonable steps to protect personal information and use reputable service providers to help operate our website and online store.
However, no method of electronic transmission or storage can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted through the internet.
Children's Privacy
Our website and products are intended for general audiences and are not directed toward children under the age of 13.
We do not knowingly collect personal information directly from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Your Privacy Choices and Rights
Depending on where you live, applicable law may provide you with certain rights concerning your personal information.
These may include the ability to request access to, correction of, or deletion of certain personal information, or to exercise other privacy choices provided by law.
You may contact us through our Contact Us page to submit a privacy-related request. We may need to verify your identity before completing certain requests.
Third-Party Links
Our website may contain links to third-party websites or services. Merrylaine is not responsible for the privacy practices, security, or content of websites operated by third parties.
We encourage you to review the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, or applicable requirements.
When changes are made, the updated policy will be posted on this page with a revised Last Updated date.
Contact Us
If you have questions about this Privacy Policy or how Merrylaine handles personal information, please contact us through the Contact Us page on our website.
Merrylaine
United States